Operations

Do you thrive in a fast-paced environment with a passion for supply chain logistics? Do you want to be part of a family-owned independent company that values their employees and puts their customers first? If so, we have an exciting opportunity for you to join our team as an After Hours Customer Service Representative (Account Executive) in our corporate office in Blaine, WA. 

THIS IS NOT A REMOTE POSITION.

Our company values our customers, treats our employees like family, ensures safety, fosters accountability, encourages innovation, and embraces fun. As a Customer Service Representative (Account Executive), you will be a critical part of our team, helping to ensure that we continue to live up to these values and provide exceptional service to our customers.

New to the industry? No problem. We look for positive individuals who want to be part of a collaborative hard-working team. It’s our job to get you familiar with the latest trucking software, and technology with our training program, as you work alongside with your manager and peers.

To be successful in this role, you should possess basic computer skills, strong attention to detail, customer service savvy and be excited about the opportunity to work in a fast-paced, community environment and help our company continue to grow and succeed.

If you're ready to take on a challenging and rewarding role with a company that values its employees and customers, we encourage you to apply for this exciting opportunity today.

Full-Time

Swing Shift

Weekend Availability a Must

WHAT YOUR DAY LOOKS LIKE:

• Possess the ability to navigate and is fully efficient in Kam-Way’s operating system- TMW
• Ability to work very closely with Carrier Sales and Account Executive to ensure on time delivery.
• Ability to input loads from scratch and determine necessary changes for service requests.
• Book pickup and delivery appointments as per Customer Requirements.
• Provide excellent customer service at all times.
• Contact, track and record progress on freight being moved, and accurately check calls in TMW
• Contact assigned customers and give daily updates on freight being moved.
• Responsible for requesting dentations/ layovers from the customer when needed
• Provide specific monthly reports to Team Lead regarding detentions, layovers, rejections and claims
• Have the knowledge, or ability to learn how, to process customs border paper work for the team and Prioritize loads that require PAPS, PARS, ACI, & ACE
• Other duties may be assigned to meet business needs.

MORE ABOUT YOU:

• Strong customer service skills; ability to diffuse client frustrations.
• Knowledge of fleet management and logistics is a plus, but we will train you!
• Exceptional attention to detail-oriented tasks.
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Proficient in Microsoft Applications: Office, Excel, PowerPoint, Word and Outlook.
• Ability to challenge and debate issues of importance to the organization

THE PERKS OF WORKING WITH US:

• Taking advantage of excellent benefits, including health, dental, vision, and life coverage
• Invest in your future with our 401k program
• Get Recognized through our employee rewards program
• Sweat it out at our very own gym, located at the corporate office
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends though our Referral Program!
• One of our Kam-Ways core values is FUN! – don’t miss out in participating in company activities.

ABOUT US:

Kam-Way Transportation Inc. was founded in 2008, with a lot of drive and motivation, we strive to be leaders in supply chain and logistics solutions. Since our founding Kam-Way Transportation has grown from a small 3-person member family-owned business to a growing corporation with a 100+ support staff, approximately 300 company drivers and a brokerage network of over 15,000 carriers. Throughout our growth, we’ve maintained our belief in nurturing our culture which is based on our roots and hold true to our values. We strive to have a fun workplace and an environment where all have an equal opportunity to prosper, develop and succeed. At Kam-Way Transportation, we are deeply committed to giving back to our community as part of our fundamental beliefs.

Kam-Way Transportation is one of the fastest growing Asset, Freight brokerage companies on the West Coast we have 2 offices in the Pacific Northwest; our corporate headquarters is located on the marina in Blaine and our truck terminal is in Tacoma-Sumner, and a new acquired office in Spokane WA. With remote offices in Fresno- California, and Surrey- British Columbia.

All candidates who receive an offer of employment are required to undergo a background screen as a condition of employment.

Apply Now

Do you thrive in a fast-paced environment with a passion for supply chain logistics? Do you want to be part of a family-owned independent company that values their employees and puts their customers first? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative (Account Executive) in our corporate office in Blaine, WA. THIS IS NOT A REMOTE POSITION.

Our company values our customers, treats our employees like family, ensures safety, fosters accountability, encourages innovation, and embraces fun. As a Customer Service Representative (Account Executive), you will be a critical part of our team, helping to ensure that we continue to live up to these values and provide exceptional service to our customers.

New to the industry? No problem. We look for positive individuals who want to be part of a collaborative hard-working team. It’s our job to get you familiar with the latest trucking software, and technology with our training program, as you work alongside with your manager and peers.

To be successful in this role, you should possess basic computer skills, strong attention to detail, customer service savvy and be excited about the opportunity to work in a fast-paced, community environment and help our company continue to grow and succeed.

If you're ready to take on a challenging and rewarding role with a company that values its employees and customers, we encourage you to apply for this exciting opportunity today.

This position is located at our corporate office in Blaine, WA (appx 100 miles north of Seattle).  This is NOT a remote position.  

WHAT YOUR DAY LOOKS LIKE:

• Possess the ability to navigate and is fully efficient in Kam-Way’s operating system- TMW
• Ability to work very closely with Carrier Sales and Account Executive to ensure on time delivery.
• Ability to input loads from scratch and determine necessary changes for service requests.
• Book pickup and delivery appointments as per Customer Requirements.
• Provide excellent customer service at all times.
• Contact, track and record progress on freight being moved, and accurately check calls in TMW
• Contact assigned customers and give daily updates on freight being moved.
• Responsible for requesting dentations/ layovers from the customer when needed
• Provide specific monthly reports to Team Lead regarding detentions, layovers, rejections and claims
• Have the knowledge, or ability to learn how, to process customs border paper work for the team and Prioritize loads that require PAPS, PARS, ACI, & ACE
• Other duties may be assigned to meet business needs.

MORE ABOUT YOU:

• Strong customer service skills; ability to diffuse client frustrations.
• Knowledge of fleet management and logistics is a plus, but we will train you!
• Exceptional attention to detail oriented tasks.
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Proficient in Microsoft Applications: Office, Excel, PowerPoint, Word and Outlook.
• Ability to challenge and debate issues of importance to the organization

THE PERKS OF WORKING WITH US:

• Taking advantage of excellent benefits, including health, dental, vision, and life coverage
• Invest in your future with our 401k program
• Get Recognized through our employee rewards program
• Sweat it out at our very own gym, located at the corporate office
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends though our Referral Program!
• One of our Kam-Ways core values is FUN! – don’t miss out in participating in company activities off site

ABOUT US:

Kam-Way Transportation Inc. was founded in 2008, with a lot of drive and motivation, we strive to be leaders in supply chain and logistics solutions. Since our founding Kam-Way Transportation has grown from a small 3-person member family-owned business to a growing corporation with a 100+ support staff, approximately 300 company drivers and a brokerage network of over 15,000 carriers. Throughout our growth, we’ve maintained our belief in nurturing our culture which is based on our roots and hold true to our values. We strive to have a fun workplace and an environment where all have an equal opportunity to prosper, develop and succeed. At Kam-Way Transportation, we are deeply committed to giving back to our community as part of our fundamental beliefs.

Kam-Way Transportation is one of the fastest growing Asset, Freight brokerage companies on the West Coast we have 2 offices in the Pacific Northwest; our corporate headquarters is located on the marina in Blaine and our truck terminal is in Tacoma-Sumner, and a new acquired office in Spokane WA. With remote offices in Fresno- California, and Surrey- British Columbia.

All candidates who receive an offer of employment are required to undergo a background screen and drug test as a condition of employment.

Kam-Way Transportation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kam-Way Transportation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Apply Now

Are you creative, detail oriented and thrive in a fast-paced environment? Do you have a passion for supply chain logistics? Do you want to be part of a family-owned independent company that values their employees and puts their customers first? If so, we have an exciting opportunity for you to join our team as Driver Manager at our corporate office in Blaine, WA. THIS IS NOT A REMOTE POSITION.

As Driver Manager you will be reporting to the Fleet Supervisor. This role oversees all aspects of daily driver management with the goals of achieving optimum efficiency for our company and our customers, while maintaining the well-being and motivation of our drivers.

Our company values our customers, treats our employees like family, ensures safety, fosters accountability, encourages innovation, and embraces fun. As Driver Manager, you will be a critical part of our team, helping to ensure that we continue to live up to these values and provide exceptional service to our customers.

To be successful in this role, you should have thorough knowledge of fleet logistics, excellent Microsoft Office skills, strong attention to detail, time management. Most importantly, you should be excited about the opportunity to work in a fast-paced, community environment and help our company continue to grow and succeed.

If you're ready to take on a challenging and rewarding role with a company that values its employees and customers, we encourage you to apply for this exciting opportunity today.

This position is located at our corporate office in Blaine, WA (appx 100 miles north of Seattle). This is NOT a remote position.

WHAT YOUR DAY LOOKS LIKE:

• Following up with drivers daily through text and calls by 0900 and throughout the day. Any concerns are communicated immediately to the respective team.
• Building relationships with drivers & learning how they operate individually.
• Understanding the drivers dispatch, verifying they can successfully complete the assignment. Understanding the geography, weather & routes they will take.
• Ensuring dispatches are sent accurately by 1400 daily.
• Updating TMW (the Kam-Way Transport Management System) in real time with daily events, check calls, while ensuring all information is correct.
• Updating TMW with driver RDO & PTA’s (Requested day off & Projected Ready time)
• Understanding & auditing weekly driver payroll. Advising payroll department by 11am every Tuesday morning
• Running daily beaming truck / trailer reports & fixing any beaming miles accordingly
• Pulling weekly truck revenue reports for drivers. Holding one-on-one discussions with the drivers to make sure they are in line to reach their minimum monthly mileage goals.
• Holding drivers accountable for their daily assignments & holding them up to the company standards through proper documentation/ write-ups
• Following up on any maintenance issues daily to make sure drivers are being taken care of in a timely manner
• Coaching and reminding drivers to certify logs weekly, to ensure compliance with Federal regulations
• Coordinating with Driver Safety Dept to ensure that random drug tests conducted in a timely manner.
• Other duties as requested by the supervisor

MORE ABOUT YOU:

• Prefer at least 2 years of experience in the transport industry.
• Thorough knowledge of fleet logistics
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast-paced community environment
• Ability to challenge and debate issues of importance to the organization

THE PERKS OF WORKING WITH US:

• Taking advantage of excellent benefits, including health, dental, vision, and life coverage
• Invest in your future with our 401k program
• Get Recognized through our employee rewards program
• Sweat it out at our very own gym, located at the corporate office
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Get paid to work with your friends though our Referral Program!
• One of our Kam-Ways core values is FUN! – don’t miss out in participating in company activities off site

ABOUT US:

Kam-Way Transportation Inc. was founded in 2008, with a lot of drive and motivation, we strive to be leaders in supply chain and logistics solutions. Since our founding Kam-Way Transportation has grown from a small 3-person member family-owned business to a growing corporation with a 100+ support staff, approximately 300 company drivers and a brokerage network of over 15,000 carriers. Throughout our growth, we’ve maintained our belief in nurturing our culture which is based on our roots and hold true to our values. We strive to have a fun workplace and an environment where all have an equal opportunity to prosper, develop and succeed. At Kam-Way Transportation, we are deeply committed to giving back to our community as part of our fundamental beliefs.

Kam-Way Transportation is one of the fastest growing Asset, Freight brokerage companies on the West Coast we have 2 offices in the Pacific Northwest; our corporate headquarters is located on the marina in Blaine and our truck terminal is in Tacoma-Sumner, and a new acquired office in Spokane WA. With remote offices in Fresno- California, and Surrey- British Columbia.

All candidates who receive an offer of employment are required to undergo a background screen and drug test as a condition of employment.

Kam-Way Transportation provides equal employment opportunities EEO to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kam-Way Transportation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.

Apply Now